Ahmed Suleiman MBE, KFO
Women in Business International
‘Their interactive training session held the business women at The Al-Khobar Chambers of Commerce captivated!
Mitchell Anderson was our first choice as training partners to represent the UK on our March 2008 UK Trade and Investment delegation to the Eastern province of Saudi Arabia. Over the last 12 years we have built up a reputation for specialist business to business events that are attended by business people of the highest calibre. We therefore demand corresponding skills of the highest of standards from our training providers'
Brian Cullen
Head of Customer Contact Centre
Commercial bank
Qatar
‘We engaged Mitchell Anderson in developing and delivering training to our Inbound and Outbound Call Centre staff with a particular focus on ‘Consultative Selling’ and ‘Sales Through Service’. We found their engagement process, training needs analysis, content and delivery to be excellent.
I would have no hesitation in recommending Mitchell Anderson to anyone looking to improve the applied skill sets of their organisation and the subsequent incremental earnings that help in justifying any returns on investment.’
Helen Hicks
Head of UK Customer Service
Alamy Limited
‘Shirley’s style and delivery was excellent, A programme that was tailored to our objectives & culture when it was needed and introduced additional elements in response to individual/team needs.
The course content was valid and relevant, it was accessible to all levels of experience and the practical tools and exercises were great - everyone commented how the time flew.
Even the sceptical blues agreed at the end of the session they had found it useful and that the insights model offers practical insight to
people/issues etc.’
Tara Culhane
UK Director Hilal International UK Ltd
Hilal International (UK) Ltd
‘Mitchell Anderson continues to provide our Sales team with exceptional training and more importantly on the job coaching to ensure we generate the results our competitive business demands. We had the best sales figures in our history last month and this month is looking very promising. If you are looking for outstanding results you need look no further than Mitchell Anderson.’
Scott Flower
Manager
Direct Marketing Association, London
'Mitchell Anderson designed a programme that was tailored to our objectives & culture - and they delivered this in a way that was involving, intriguing and interesting. By spending time at our organisation getting to know the staff, understanding the culture and finding out about the challenges they were able to deliver a course that was relevant and that our people could relate to.
Staff now have a renewed confidence in the value they bring to the team and the training has made them much more aware of the impact of their individual styles and approach. We are confident that this style of training has improved our performance and that Mitchell Anderson would add value to any organisation looking to do the same'
Mark Godfrey
Learning and Development Manager
Rochdale Metropolitan Borough Council
'Mitchell Anderson worked with us on Insights. It was a real pleasure to work with Shirley – she makes you feel at ease immediately and we had a really enjoyable and productive day. We were all impressed with how interesting and useful our team event was. A really thought provoking experience which has made a real difference to us in the way we work.
They are professional, knowledgeable, friendly and, dare I say it, Insightful! '
